Koko, ChatGPT, and the outrage over corporate experimentation
Carol Anderson Carol Anderson

Koko, ChatGPT, and the outrage over corporate experimentation

Mental health service Koko sparked outrage by announcing it experimented with ChatGPT for mental health support, apparently without informing users. (It turned out users were informed all along, and the CEO’s Twitter thread was just really confusing.)

Here, I dig into the outrage and argue that much of it was focused on the wrong issue: the ethics of corporate experiments.

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